Digitlify vocabulary.
24terms. Alphabetically sorted. These definitions are canonical across the website, portal, docs, and marketing — if you read a term and aren't sure what it means, start here.
Approval gate
A human-in-the-loop check on an agent action. Four levels: GREEN (autonomous), YELLOW (single reviewer), RED (dual approval + cooling), BLACK (executive + legal sign-off).
Audit trail
An immutable log of every agent action, approval decision, and gate event. Exportable to SIEM on Business and Enterprise plans.
Autonomy threshold
A per-agent, per-workspace setting that limits how long an agent can act without re-entering the gate system. Expires after a configurable time window.
Budget cap
A hard dollar limit (in credits) per agent, team, or workload. When hit, the agent stops. Prevents runaway costs.
Capability
A fine-grained skill a listing delivers. Part of the taxonomy hierarchy: Value Stream → Capability → Listing.
Credit
The unit of AI work on Digitlify. 1 credit ≈ 1 standard AI action (about 1,500 blended tokens). See the action table on /pricing for exactly what a credit buys.
Credit topup pack
An on-demand credit purchase. Small ($49/2,500 credits, 6-month expiry), Medium ($199/11,000, 9-month expiry), or Large ($799/50,000, 12-month expiry). Plan credits reset each month; topup credits expire per pack size.
Digital Employee
A pre-configured, domain-specialized AI worker with its own credit bucket, skills, and system prompts. Hired in-app from the Digital Office workspace. Distinct from a Digital Professional.
Digital Office
The flagship Solution. A managed control center for operating your digital workforce: org structure, runtimes, skills, governance, and analytics.
Digital Professional
A curated, external expert (human + AI-hybrid) available through the Digitlify marketplace for fixed-scope work such as brand design, copywriting, or video editing. Fractional Sales, Marketing, HR, and Ops professionals arrive June 2026.
Digitlify
The AI-native team workspace. Digital Office for teams, OmniSupport Agent Platform for customer support (launching Q3 2026), and a curated marketplace of Digital Employees and Independent Digital Professionals.
Fair Usage Policy (FUP)
Published caps on every plan (API calls per day, concurrent tasks, storage, autonomous runtime, outbound messaging, scheduled-job frequency). Every plan has an exact cap instead of a vague no-limit promise. See /legal/fair-usage for the full table.
Governance gates
The four-color human-in-the-loop approval system (GREEN / YELLOW / RED / BLACK) that classifies every agent action by risk. See /governance for the full model.
HITL
Human-in-the-loop. The design principle that every high-risk agent action requires human approval before execution.
LLM gateway
Digitlify's internal model-routing layer. Routes requests to the optimal provider, issues virtual API keys per tenant, and handles prompt caching and rate limiting. Buyers interact with agents, not with the gateway directly.
OmniSupport Agent Platform
Digitlify's customer support product. API-first, headless, multi-tenant. Multilingual and multimodal (text, voice, image). A Supervisor agent dispatches to domain specialists for Billing, Orders, Technical, Account, and General enquiries. Launching Q3 2026 — join the waitlist.
Operated
Digitlify hosts, patches, monitors, and governs every workload on the platform. Buyers never deploy infrastructure. This is the primary differentiator vs. open-source agent frameworks.
Packaging template
How a Workforce listing is priced and consumed. Four templates: per-job (one-off), retainer (monthly + credits), session (day-rate), subscription (always-on).
Plan Builder
The future service in gsv-platform (Master Spec §6) that will own plan definition, versioning, and publishing. Currently, plan data lives in src/data/plans.ts as a typed seed.
Runtime
The compute environment where an agent executes. Shared (Free/Starter), dedicated (Pro), or on-prem (Enterprise). Runtime adapters are available for REST, gateway, and research-style workloads.
Solution
A full, sellable product on Digitlify. Digital Office is the flagship Solution. OmniSupport Agent Platform is coming Q3 2026.
Taxonomy Manager
The future service in gsv-platform (Master Spec §11) that will own categories, tags, facets, and value streams. Currently, taxonomy data lives in src/data/valueStreams.ts and src/data/categories.ts.
Value stream
One of six categories that mirror how a business runs: Acquire, Serve, Operate, Innovate, Finance, Talent. Every listing is tagged with one or more value streams.
Workforce
Digital Employees (bundled in Digital Office) and Digital Professionals (curated external experts on the Workforce marketplace). Each hire runs on the platform with governance, metering, and audit trails.