Digitlify vocabulary.
24terms. Alphabetically sorted. These definitions are canonical across the website, portal, docs, and marketing — if you read a term and aren't sure what it means, start here.
Digitlify
A digital workforce platform in preview. Sage has a personal standalone subscription and is included in every Digital Office plan. Early access is by request.
Approval gate
A human-in-the-loop check on an agent action. Four levels: GREEN (autonomous), YELLOW (single reviewer), RED (dual approval + cooling), BLACK (executive + legal sign-off).
Audit trail
A record of actions and approval decisions. Available coverage, retention and export options are confirmed before early access.
Autonomy threshold
A per-agent, per-workspace setting that limits how long an agent can act without re-entering the gate system. Expires after a configurable time window.
Budget cap
A hard dollar limit per agent, team, or workload. When hit, the agent stops. Prevents runaway costs.
Capability
A fine-grained skill a listing delivers. Part of the taxonomy hierarchy: Value Stream → Capability → Listing.
Digital Employee
A pre-configured, domain-specialized AI worker with its own usage allowance, skills, and system prompts. Hired in-app from the Digital Office workspace. Distinct from a Digital Professional.
Digital Office
The full Workspace for your organization, with Sage included in every plan. Explore the preview and request early access.
Digital Professional
A named AI professional with a defined role. Sage, the first planned for release, works standalone or within Digital Office. Other named professionals are future previews.
Fair Usage Policy (FUP)
Published caps on every plan (API calls per day, concurrent tasks, storage, autonomous runtime, outbound messaging, scheduled-job frequency). Every plan has an exact cap instead of a vague no-limit promise. See /legal/fair-usage for the full table.
Governance gates
The four-color governance model (GREEN / YELLOW / RED / BLACK) maps action risks to human review. Supported workflows are confirmed before early access.
HITL
Human-in-the-loop. The design principle that every high-risk agent action requires human approval before execution.
LLM gateway
Digitlify's internal model-routing layer. Routes requests to the optimal provider, issues virtual API keys per tenant, and handles prompt caching and rate limiting. Buyers interact with agents, not with the gateway directly.
Omnichannel Support Agent Platform
A future Digitlify customer-support product outside the current GTM launch scope. No public availability date is committed.
Operated
Digitlify hosts, patches, monitors, and governs every workload on the platform. Buyers never deploy infrastructure. This is the primary differentiator vs. open-source agent frameworks.
Packaging template
How a Workforce listing is priced and consumed. Four templates: per-job (one-off), retainer (monthly + usage), session (day-rate), subscription (always-on).
Plan Builder
The operator service that owns plan definition, versioning, and publishing. Public pages render plan names and prices directly from the platform catalog.
Runtime
The compute environment where an agent executes. Shared (Starter), dedicated (Pro/Max), or on-prem (Enterprise). Runtime adapters are available for REST, gateway, and research-style workloads.
Solution
A product assembled and operated on Digitlify. Digital Office with Sage is the current external launch candidate; other solutions remain roadmap items.
Taxonomy Manager
A planned service for maintaining product categories, tags and related catalog information.
Usage
How AI work is metered on Digitlify — like electricity. Bigger models and heavier tasks consume more; light tasks consume less. Live usage bars and exact meters live in your billing console.
Value stream
One of six categories that mirror how a business runs: Acquire, Serve, Operate, Innovate, Finance, Talent. Every listing is tagged with one or more value streams.
Wallet top-up
An on-demand usage purchase added to your wallet. Included plan usage resets monthly; purchased top-ups never expire and work across all your apps and agents.
Workforce
The planned catalog of digital employees and professionals. Sage is the only named professional in the current external launch scope.